Frequently Ask Questions

Everything You Need to Know

Have a question about your upcoming celebration? We’ve gathered the most common questions from our Carbondale neighbors to help you plan with confidence.

Booking with us is easy and entirely online! Simply browse our inventory, select your event date, and add your favorite bounce houses or slides to your cart. Follow the checkout process to provide your Carbondale area address and event details. Once submitted, you’ll receive a confirmation email, and your fun is officially reserved!

A flat, grassy surface is always best for anchoring our units safely. However, we can also set up on pavement, asphalt, or indoors (like gyms or community centers) with advance notice so we can bring the proper weighted sandbags. Please ensure the area is clear of rocks, sticks, or pet waste before we arrive!