Have a question about your upcoming celebration? We’ve gathered the most common questions from our Carbondale neighbors to help you plan with confidence.
Booking with us is easy and entirely online! Simply browse our inventory, select your event date, and add your favorite bounce houses or slides to your cart. Follow the checkout process to provide your Carbondale area address and event details. Once submitted, you’ll receive a confirmation email, and your fun is officially reserved!
We know Southern Illinois weather can be unpredictable! If high winds (over 15-20 mph) or heavy rain are predicted, we may need to cancel for safety. We offer a flexible rain policy that allows you to reschedule your event or receive a credit for a future date. We’ll always stay in close communication with you leading up to your party.
Yes! Our goal is to provide a stress-free experience. We handle the heavy lifting, professional setup, and the final teardown. Delivery is included for most locations within Carbondale and the 62902 area. For locations further out in Jackson County, a small delivery fee may apply to cover travel.
A flat, grassy surface is always best for anchoring our units safely. However, we can also set up on pavement, asphalt, or indoors (like gyms or community centers) with advance notice so we can bring the proper weighted sandbags. Please ensure the area is clear of rocks, sticks, or pet waste before we arrive!
Each inflatable has specific dimensions listed in its description—we recommend adding at least 5 feet of "buffer" space around the unit. For power, a standard 110v household outlet is required within 50-75 feet of the setup area. If your event is at a park without power, let us know, and we can discuss generator options!